FAQs
We will process your order as soon as we have it. Usually we process within 2 business days.
Stay Updated on Your Order:
· Monitor Your Order Progress:
To keep an eye on your order's journey, simply
click here (Our tracking system will give you real-time updates on the status of your purchase.)
· Carrier Tracking:
For detailed tracking, you can visit the carrier's website directly. This will provide you with in-depth transit information about your package.
· Tracking Timeline:
Tracking details will become active and available approximately 6 days after your tracking number has been issued. We appreciate your patience as the carrier updates the delivery status.
Country | Time |
---|---|
US | About 3-5 business days delivery |
Canada | About 5-8 business days delivery |
Europe | About 5-8 business days delivery |
Asia Pacific & Middle East | About 6-10 business days delivery |
Other Country | About 6-10 business days delivery |
Please note: These shipping times are estimates and the delivery time could depend on your destination.
While we will try to deliver your order as quickly as possible, please note that orders placed during promotional periods and special events could require longer shipping times.
You can contact our customer service at service@aligain.com to cancel your order.
However, an order cannot be canceled once it has been processed and shipped. You may refuse the parcel upon delivery or make a return request. We will issue a refund once we have inspected and received your parcel.
All orders will be free shipping.
Experiencing Postal Issues?
If you encounter any complications with the Post Office, such as a lost, damaged, or destroyed parcel, please don’t hesitate to reach out to us. Our dedicated team is committed to resolving your concerns swiftly and satisfactorily.
Contact Us for Support:
For prompt assistance, email us at
Payment Methods for Your Convenience:
Choose from a variety of secure payment options to complete your purchase:
Credit Cards: Visa, MasterCard, American Express, and more
Debit Cards: All major bank cards accepted
PayPal: For a quick and secure checkout
Apple Pay: For an easy and fast payment experience on your Apple devices
Select the method that works best for you and enjoy a seamless shopping experience.
Certainly, here's a customer-friendly version of your message about the security of your website:
Your Security, Our Priority:
When you see "HTTPS" in the URL of our store, it’s more than just letters—it’s your assurance of a secure shopping experience. HTTPS, the secure form of HTTP, is empowered by SSL/TLS protocols to safeguard your financial transactions.
SSL Certification - A Mark of Trust:
As committed e-merchants, we recognize that SSL encryption is not just a best practice—it's vital. It's our way of ensuring that your personal data remains confidential and safe from any potential cyber threats or identity theft.
Recognizing Safety:
Look for the padlock icon in your web browser's URL bar—that's the visual indicator of an SSL certificate at work. Additionally, the 's' in 'https' stands for 'secure', signifying that the connection to our website is encrypted for your protection.
Shop with confidence, knowing that we are dedicated to securing every step of your online experience.